Status of County Services

Information about the availability of Washington County services can be found here. Please contact specific offices or programs first for more information or contact the Washington County Switchboard between 8 a.m. and 5 p.m., Monday through Friday, to be directed appropriately at 503-846-8611. For information about new coronavirus/COVID-19, please visit this webpage or call 2-1-1.


     List of Safe Harbor Languages in Washington County

 

General Government

 

Board of Commissioners

 

Board meetings continue to be held as scheduled. As an alternative to attending Board meetings in person, the public is encouraged to view meetings via TVCTV streaming video and find meeting agendas, minutes, supporting materials and schedules at the Board’s webpage. Email contact with Board members can also be made using the Board’s webpage. We ask that members of the public who do attend Board meetings to please keep six feet distance from others in attendance as much as possible.

 

County Administrative Office

 

Hours of operation continue to be from 8 a.m. to 5 p.m., Monday through Friday. As an alternative to visiting the County Administrative Office, the public is encouraged to email to cao@co.washington.or.us or call 503-846-8685.

 

County Counsel

 

Hours of operation continue to be from 8 a.m. to 5 p.m., Monday through Friday. As an alternative to visiting County Counsel, the public is encouraged to email through County Counsel's webpage or call 503-846-8747.

 

Assessment and Taxation

 

Over-the-counter services at the main lobby and second floor in the Charles D. Cameron Public Services Building are open effective June 1. The public is encouraged to contact the Assessment and Taxation Department through the department’s webpage or by calling 503-846-8741.

 

County Auditor

 

The Office of the County Auditor is closed to drop-in visits. Most staff are working remotely.  As an alternative to visiting the Auditor’s Office or to make an appointment, the public is encouraged to email the County Auditor at John_Hutzler@co.washington.or.us or leave voice mail at 503-846-8798.

 

Elections

Over-the-counter services at the Elections Office on Aloclek Drive in Hillsboro are now available. The public is also encouraged to contact the Elections Office through email to elections@co.washington.or.us or by calling 503-846-5800.

 

Emergency Management

 

The Emergency Management office is closed and assisting the County's emergency management center (EOC) in its response to COVID-19. For life-threatening emergencies, call Emergency Dispatch at 9-1-1.

 

Support Services

Hours of operation 8 a.m. to 5 p.m., Monday through Friday. As an alternative to visiting the Department of Support Services, the public may also email through the Support Services webpage or call the County’s main switchboard at 503-846-8606.

 

Public Safety and Justice

 

Circuit Court

 

Please review the Circuit Court website for details and guidance or call 503-846-8888.

 

Community Corrections

 

Please review the Community Corrections website for details and guidance or call:

Community Corrections Center – 503-846-4300
Probation and Parole – 503-846-3400

Counseling and Victims’ Services – 503-846-3020

 

District Attorney’s Office

 

Please review the District Attorney’s website for  details and guidance or call 503-846-8671.

 

Justice Court

 

The Justice Court is open Monday - Friday, 8:30 a.m. - 5 p.m., but public health requirements will be in effect and remote access is encouraged. 

Many services can be provided without an in-person visit. 

Please review the Justice Court website for additional details and guidance or call 503-846-6600.

 

Juvenile

En español

The Juvenile Department encourages all people to only come in for scheduled appointments and call prior to coming to the Juvenile Services building. The Juvenile Court will prioritize telephonic or virtual hearings. Classes and community service continue to be cancelled until further notice. Please wear facial coverings when you come to the office, and wash your hands when you come in. We care about our community’s health and will continue to support implementation of recommended protocols by the Governor and Public Health. 

Please DO NOT come to a scheduled court hearing if you are ill or exhibiting cold symptoms. The Court will either reschedule your hearing or will allow you to appear by phone if you are ill. Work with your attorney, your Department of Human Services connection or Juvenile Counselor to set up telephonic hearings ahead of time. All other appointments with Juvenile Department staff should be conducted via telephone. Our front desk number is 503-846-8861.

Law Library

 

As of June 8, the Law Library offers limited in-person services by appointment when help cannot be provided remotely. See our appointments page for details; appointments cannot be made the same day and no drop-in services will be offered. For assistance please email at lawlibrary@co.washington.or.us  or call 503-846-8145.

 

Sheriff’s Office

 

Beginning June 8, some in-person services will be reopened. Please review the Sheriff’s Office’s website for additional details and guidance or call:

Headquarters – 503-846-2700
Records – 503-846-2700
Non-emergency dispatch – 503-629-0111
Emergency dispatch – 9-1-1

 

Land Use and Transportation

 

Administrative Services/Assurances

 

The Department of Land Use and Transportation continues to provide most services remotely - online, by phone or via U.S. Mail.

Though our lobbies are opening June 3, we urge all customers to continue to conduct business remotely whenever possible to help mitigate the spread of COVID-19. 

Customers entering lobbies will be asked to provide their contact information for contact-tracing purposes. Customers will also be asked to practice physical distancing (at least six feet of separation), consider wearing a facial coverings and to adhere to restrictions on occupancy limits.

Thank you for your cooperation.

 

Capital Project Services

 

 

Long Range Planning

 

 

Operations and Maintenance

 

 

Road Engineering
 

 

Survey

 

 

Traffic Engineering

 

 

Housing, Health and Human Services

 

Animal Services

 

Animal Services and the Bonnie Hays Animal Shelter will continue to offer critical services and encourage the public to use online services where possible, only coming to the shelter in person if necessary. For more information, please email through the Animal Services webpage or call 503-846-7041.

 

Children, Youth and Family Services

 

Children, Youth and Families is closed until further notice and staff is working remotely. As an alternative to visiting the Children, Youth and Families offices, the public is encouraged to email through the office’s webpage or call 503-846-4539.

 

Community Development

 

The Office of Community Development will be open for in-person services each week on Tuesdays and Wednesdays beginning June 2, 2020. As an alternative to visiting Community Development, the public is encouraged to email cdbg@co.washington.or.us or call 503-846-8814.

 

Developmental Disabilities

 

The lobby for Washington County Developmental Disabilities has reopened. We are currently serving the public, in-person, Monday - Friday from 9 a.m. - 4 p.m. at our 5240 N.E. Elam Young Parkway, Hillsboro, location. Please note that most services will be provided outside of the building to limit COVID-19 transmission. The majority of staff continue to work regular business hours remotely, providing services by phone and email. Documents may be placed in the drop box just outside the front lobby doors or mailed to 5240 NE Elam Young Parkway, MS 66A, Hillsboro, OR 97124.  The public is encouraged toemail through the Developmental Disabilities webpage or call 503-846-3150.

 

Disability, Aging and Veteran Services

 

Disability, Aging and Venteran Services will continue to conduct all business online, by phone or via mail. To prevent the spread of COVID-19 and to protect those at highest risk of becoming severely ill, we urge all customers to continue to conduct business remotely. Email through the DAVS webpage or by calling 503-846-3060.

 

 

Environmental Health

The Environmental Health Office is closed to the public. Services are available via email and the internet. For assistance, please email EnvironmentalHealth@co.washington.or.us or call 503-846-8722.

 

Emergency Medical Services

 

Emergency Medical Services is closed to the public. Services are available via email and the internet. For assistance, please email ems@co.washington.or.us or call 503-846-8699. For life-threatening emergencies, call Emergency Dispatch at 9-1-1.

 

Hawthorn Walk-in Center

The Hawthorn Walk-In Center is open with limited hours for onsite services, Monday - Friday, 9 a.m. - 4 p.m. at
5240 NE Elam Young Parkway, Hillsboro, OR 97124. Please call ahead prior to arriving onsite. Front desk staff are available by phone at 503-846-4555 from 9 a.m. - 8:30 p.m. every day.  We are still available 24/7 for crisis support by phone and video, through the Washington County Crisis Line at 503-291-9111.

 

Housing Services

 

The Housing Services lobby is open by appointment only for most of the work day with lobby hours for drop-in visits limited to these times:

Monday:       8:30 a.m. – 11:30 p.m.
Wednesday: 1 p.m. – 4 p.m.

Friday:           8:30 a.m. – 11:30 a.m. 

We are committed to the health, wellness and safety of our program participants and staff.  Face coverings will be required for in person visits, a face covering will be provided if needed.  Please limit your party to no more than two individuals per visit and consider utilizing phone or email. 

A secured drop box is also available on the Lincoln Street entrance in Hillsboro. Please contact your caseworkers directly, email voucherteam@co.washington.or.us or call 503-846-3790.

 

Mental Health and Addictions Services

 

The lobby for Washington County Mental Health has reopened. We are currently serving the public, in-person, Monday - Friday from 9 a.m. - 4 p.m. at 5240 N.E. Elam Young Parkway. Please note that most services will be provided outside of the building to limit COVID-19 transmission. The majority of staff continue to work regular business hours remotely and can provide support through phone calls or video appointments. The public is encouraged to email through the Mental Health Services webpage or call 503-846-4528 during regular business hours for assistance prior to coming onsite.

 

Public Health

 

Public Health is closed to the public. Services are available via email and the internet. For assistance, please email to email through the Public Health webpage or call 503-846-4402. Please note that information about new coronavirus can be found on the COVID-19 webpage or by calling 2-1-1.

 

Solid Waste and Recycling

 

The Solid Waste and Recycling office is open for limited in-person business. Community members are still encouraged to contact us by email at recycle@co.washington.or.us or call 503-846-3605. Businesses, property managers and others who require physical materials may contact us to set up an appointment. Solid Waste & Recycling staff will be observing recommended guidelines of wearing a face covering, thorough handwashing and maintaining six feet of physical distancing for all appointments and we request that visitors do the same.

 

Women, Infants and Children

Women, Infants and Children (WIC) is offering alternative appointment options to families. Instead of visiting WIC clinics in Beaverton, Hillsboro or Tigard, please email wic@co.washington.or.us or call 503-846-3555.

 

Culture, Education and Recreation

 

Cooperative Library Services

 

Please visit the Washington County Cooperative Library Servcies (WCCLS) webpage for more information.

 

Henry Hagg Lake/Scoggins Valley Park

 

Scoggins Valley Park is open sunrise to sunset (day use only). The Park’s Main Office is operating from 8 a.m. through 5 p.m., Monday through Friday (Closed 1 p.m. to 2 p.m. for lunch). Allowed activities include fishing, boating, walking, biking and running and others that do not involve close contact with non‐household members and where six feet of physical distancing between people can be achieved. Some park amenities remain CLOSED such as playgrounds and sport courts. Facilities that are designed to facilitate large gatherings or close contact with others are still CLOSED including playgrounds, sport courts, community centers and some restrooms. For more information, please call 503-846-7000.

 

Metzger Park

 

Metzger Park remains open for day use. The Patricia D. Whiting Hall at Metzger Park is closed for events until further notice. Facilities that are designed to facilitate large gatherings or close contact with others are still CLOSED including playgrounds, sport courts, community centers and some restrooms. For more information, please call 503-846-7000.

 

Westside Commons/Fair Complex

 

The Washington County Fair event has been canceled for 2020. Westside Commons is closed to the public and all public events and meetings have been rescheduled to later dates or cancelled. For more information, the public should email to lisa_dupre@co.washington.or.us or call 503-648-1416.