Report a Lost Pet
We encourage the public to use our online services or to call us for assistance whenever possible, only coming to the shelter in person if absolutely necessary. We offer the following services online: Licensing a new dog, renewing a license, reporting a lost or found animal and viewing stray animals located at the shelter.
Please click the COVID-19 & Pets link below for details on service impacts for Washington County Animal Services and the Bonnie Hays Animal Shelter as well as useful information for pet owners.
Even if your pet isn't at our shelter right now, we may still be able to help reunite you with them. Please use the links below to report your lost pet to us. These forms are processed through the Pet Harbor software program that we also use to keep track of found pets and animals in our shelter.
By registering your lost pet online, the system will email you when there are potential matches added by our staff or by finders. Follow instructions, including clicking submit at the bottom and then "activating" the registration via the email that they send you.
In Person or By Phone
You can also report your lost pet by coming to the shelter during our regular business hours or by calling us at 503-846-7039. If you call, please keep in mind that our staff is often busy helping other citizens or caring for animals in the shelter. If there is no answer, please leave a detailed message with your name, phone number, city where you live, a description of the lost pet and any identifying information such as a microchip number. We will return your call as soon as we can. We are closed on Sundays and holidays; if you call on those days your call will be returned as soon as possible on the next business day.
View Our Other Lost Pet Pages