We encourage the public to use our online services or to call us for assistance whenever possible, only coming to the shelter in person if absolutely necessary. We offer the following services online: Licensing a new dog, renewing a license, reporting a lost or found animal and viewing stray animals located at the shelter.
Please click the COVID-19 & Pets link below for details on service impacts for Washington County Animal Services and the Bonnie Hays Animal Shelter as well as useful information for pet owners.
We have the mission of helping all stray cats and dogs in Washington County. Because those animals generally keep our shelter full, we usually cannot accept animals that owners want to find a new home for. You can see links to organizations that do generally accept owner-surrendered animals below.
Please do not simply abandon your unwanted animals. It is against the law, and it puts the animal at risk for injury or death.
Our shelter staff will ask you questions about the animal’s history. The information that you provide will help us place the animal in an appropriate home. There is no set length of stay for animals that are admitted. The length of stay depends on the number of dogs or cats currently in our shelter, the interest that we believe potential adopters will have in the animal, available space in the shelter, the age of the animal, and its health and temperament.
Because we are usually at or near capacity with stray animals, we usually cannot accept owner-surrendered animals. If we cannot take your animal, we will recommend other shelters that may be able to take your animal and find it a home. We have a list of groups that may accept dogs for adoption and a list of groups that may accept cats for adoption.