COVID-19 Rent Assistance Programs: Washington County is excited to be able to offer tenants and landlords with the opportunity to receive assistance with rent arrears through two programs: the U.S. Treasury Emergency Rental Assistance program and the state-funded Landlord Compensation Fund.
To help stop the spread of Covid-19 our in person services are available during limited hours. Thank you for your patience.
Monday: 8:30 am - 11:30 am
Wednesday: 1:00 am - 4:00 pm
Friday: 8:30 am - 11:30 am
We are committed to the health, wellness and safety of our program participants and staff. Face coverings will be required for in person visits, a face covering will be provided if needed. Please limit your party to no more than two individuals per visit and consider utilizing phone or email.
General Contact Information
Phone: (503) 846-3790
Fax: (503) 846-4795
Email: voucherteam@co.washington.or.us
The following services remain available:
Para ayudar a contener la propacación de Covid-19 newstros servicios en persona se ofrecen durante estas horas limitadas. Gracias por su paciencia.
lunes: 8:30 am - 11:30 am
miércoles: 1:00 am - 4:00 pm
viernes: 8:30 am - 11:30 am
Estamos comprometidos a la salud, el bienestar y la seguridad de los participantes y el personal de nuestro programa. Se requerirán cubiertas faciales para las citas en persona, se proporcionara una cubierta facial si es necesario. Favor de limitar su grupo a no más de dos personas por cita, considere utilizar un teléfono o correo electrónico como una alternativa de comunicación.
Si tiene alguna pregunta o inquietud, comuníquese directamente con su especialista social o utilice los contactos departamentales generales a continuación:
Información de contacto general:
Teléfono: (503) 846-3790
Fax: (503) 846-4795
Correo electrónico: voucherteam@co.washington.or.us
Los siguientes servicios permanecen disponibles:
Begun in 1970 with the creation of the Housing Authority of Washington County, the effort continues today in the Department of Housing Services (DHS). The Department of Housing Services was formed in 1992 to administer housing activities and programs of the County and the Housing Authority. The Housing Authority remains a separate legal entity and contracts with the County to implement and administer Housing Authority programs and all support services (e.g. finance, purchasing, and personnel).
The mission of the Department of Housing Services is to provide a continuum of affordable housing options that promote community strength. Please follow the link to access the Department of Housing Services 2017-2027 Strategic Plan.
Working in partnership with both the non-profit and the private sector, the Department of Housing Services combines traditional housing programs with economic opportunity to encourage self sufficiency, skill enhancement and independence.
The DHS offers rental assistance to low income households through various federally funded programs, and also creates affordable housing opportunities in the community for low and moderate income households through a combination of creative financing and partnerships with public and private entities.
Additionally, the DHS is the lead agency for A Road Home: Washington County's Ten Year Plan to End Homelessness.
In 2021, the Department of Housing Services will be closed:
Please plan your visits to our office accordingly. Thank you!
Housing Services has a Drop Box!If you have visited the Department of Housing Services recently, you may have noticed this shiny new friend in front of our building.
The drop box was installed to give our program participants and applicants the ability to drop paperwork and payments off any time - whether our office is open or not!
Next time you have paperwork to drop off, you are welcome to save yourself a trip to the second floor and pop your paperwork into the drop-box. It will keep your papers safe and dry until they are retrieved by staff.
The box is incredibly secure, but we do ask that you refrain from leaving cash payments.
If you need a receipt or need to have a copy made from an original document, please do come to the front desk during normal business hours and we will be happy to help you.
Households can check their waiting list status, and update their household information at portal.wchousingauthority.org. To request assistance with the application please call (503) 846-3790.
Waiting Lists for the Housing Choice Voucher (Section 8), Project Based Voucher Assistance, and Public Housing are currently closed.
Visit our Applicants and Waiting Lists page.
Tired of dealing with Housing Assistance Payments (HAP) checks or Utility Reimbursement Payment (URP) checks? We offer two options for electronic payment - Electronic Funds Transfer (EFT) and ReliaCard.
EFT payments are electronically transferred directly to the bank account of your choice. To request EFT payments, complete the EFT Application and e-mail it back to us.
ReliaCard is a benefit card that functions like a debit card. It is loaded automatically each time you receive a payment. For more information, please read the ReliaCard Frequently Asked Questions or ReliaCard Flyer. To request ReliaCard payments, complete the ReliaCard application and email it back to us.
If you have questions about either payment method, please send an email to our EFT Contact.
See our Contact List for the most recent caseload assignments and links to e-mail staff.
* Update Application Form * Shelter Resources * Find Rental Housing * Utility Allowance Schedule eff 3.1.19 * Utility Allowance Schedule eff 7.1.20 * Landlord Handbook * Contact List * Resident Newsletter * Maintenance Request (Public Housing Residents) * Locations for Copies
Equal Housing Opportunity
Housing opportunities described on any portion of this website are provided regardless of race, color, religion, national origin, sex, familial status, mental or physical disability, source of income, marital status, age, sexual orientation, gender identity, type of occupation, ethnicity, ancestry, or any other classification protected by applicable federal, state, or local law.
